1. Representations and General Declarations

You hereby declare and agree that :

1.1 You are at least 18 years of age and legally competent to enter into this agreement.

1.2 All information, documents, property details, financials, and declarations submitted by you are true, complete, and accurate.

1.3 Submission of the Consent Code constitutes your valid electronic acceptance of these Terms & Conditions.

1.4 You will promptly update Quince regarding any change in address, contact information, business details, or other material information.

1.5 You understand that providing consent and submitting an application does NOT guarantee sanction of the loan.

1.6 Quince retains the sole and absolute discretion, without assigning any reason whatsoever, to accept or reject your loan application.

1.7 You understand and agree that Quince may reject your loan application at any stage, for any reason, without providing justification, and you shall have no claim against the Company in such cases.

2. Explicit CKYC Consent

2.1 You provide explicit consent to Quince to access, retrieve, verify, store, and use your KYC information from the Central KYC Registry (CKYC) or any other KYC Repository as permitted under applicable laws.

2.2 This includes your photograph, identity proof, address proof, signature, and KYC-related metadata available in the CKYC system.

2.3 You authorize Quince to update, validate, or supplement your CKYC record when required.

3. Non-Refundable Application Fee

3.1 You understand and agree that you may be required to pay an application fee / processing fee as part of the loan application process.

3.2 This fee is non-refundable, including in cases where the loan is not sanctioned, rejected, withdrawn, or cancelled for any reason whatsoever.

3.3 You waive all claims to a refund of such fees.

4. Use of Information, KYC, Verification & Underwriting

You authorize Quince to:

4.1 Conduct KYC verification through offline, digital, or video-KYC methods as permitted by law.

4.2 Validate your identity, PAN, Aadhaar (where applicable), GST data, property ownership details, business existence, and financial standing.

4.3 Conduct underwriting, risk assessment, due diligence, fraud checks, and field-level verification (where required).

4.4 Use your information to create and maintain your customer profile and loan account.

5. Sharing of Information with Subsidiaries, Affiliates & Third Parties

5.1 You authorize Quince to share your information (identity, financials, property, credit information, repayment behaviour, KYC data, and application information) with:

• Subsidiary companies,
• Group companies / affiliates,
• Authorised service providers,
• Outsourcing partners,
• Property valuers, legal verification agencies,
• Field investigation agencies,
• Technology, hosting, cloud & data-processing partners,
• Customer communication and contact-centre partners,
• Collection agencies (if applicable),

strictly for the purposes allowed under law.

5.2 These entities will be bound by confidentiality obligations as per RBI’s Outsourcing Guidelines.

6. Digital Onboarding, E-Sign & Payment Instructions

You consent to:

6.1 Electronic signatures (e-sign), digital authentication, e-mandates, NACH/ECS, and digital document submissions.

6.2 Quince using digital channels for disbursement, repayment instructions, mandate management, and contract execution.

7. Communication Consent

You authorize Quince and its partners to contact you via phone call, SMS, WhatsApp, email, automated systems, or digital channels for:

• KYC and verification
• Loan processing
• Application status updates
• Post-disbursement communication
• EMI reminders, statements, and notices

This consent overrides DND / NCPR restrictions.

8. Data Storage, Processing, Retention & Regulatory Disclosures

8.1 You consent to Quince storing and processing your information on secure servers or cloud-based systems (within or outside India).

8.2 Data may be retained as required under law and for legitimate business purposes.

8.3 Quince may disclose information to regulators, courts, law-enforcement agencies, and statutory bodies when required under applicable laws.

9. Bureau-Specific Consent (Detailed CIC Consent)

You hereby authorize Quince to access your Credit Information from Credit Information Companies (CICs) such as TransUnion CIBIL™, CRIF, Equifax, Experian, etc., and you acknowledge and agree to the following:

9.1 Consent to Access Credit Information

a. You grant unconditional consent to Quince to obtain your credit reports, credit score, and all associated credit information (“Product”) from CICs for processing your loan application and for ongoing monitoring.

b. You authorize CICs to deliver your credit information to Quince on your behalf.

c. You acknowledge that:

• Quince may use the information as per its End Use Policy or Terms of Understanding.
• You have read and understood (or agreed to) such policies.

d. You shall not hold CICs liable for any loss, claim, or damage arising from:

• Delivery of your credit information to Quince,
• Any use, modification, or disclosure of the information by Quince,
• Any breach of confidentiality in relation to the delivery of the Product,
• ny misuse by Quince contrary to its End Use Policy.

e. You agree that clicking “Proceed”, sharing an Consent Code, or any similar action constitutes your “written instructions” authorizing Quince to obtain your credit information from CICs.

f. You authorize Quince to obtain your credit information multiple times during the loan lifecycle for:

• Appraisal, underwriting, monitoring, restructuring, collections, compliance, and periodic reviews.

10. Withdrawal of Consent

10.1 You may withdraw your consent prior to disbursement by writing to us at the official support email.

10.2 Actions already taken based on earlier consent will remain valid.

10.3 Withdrawal of consent may result in rejection of your loan application.

11. No Guarantee of Sanction & Absolute Discretion

11.1 Submission of documents, Consent Code, fees, or information does not obligate Quince to sanction the loan.

11.2 Quince reserves the right to reject the loan application at any stage, for any reason, without assigning any reason, and without any liability

11.3 You shall have no claim for compensation, refund, or damages in such cases.

12. Governing Law

This agreement shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts / tribunals where Quince’s registered office is situated.